How to make reservation?

預約須知 🔔

• 提交預約後，您將收到確認電郵 。
• 預約前一天，我們會透過 WhatsApp 發送提醒訊息 。
  
• 預約一經確認，恕不接受退款 。
• 如需取消或更改預約，請於預約日前一天，在營業時間內（11AM - 9PM）通知我們 。
• 取消預約的客人可於 30 天內重新預約，逾期則視為放棄且不作退款 。
• 失約者恕不退回預約費用 。
• 如需延遲 10 分鐘以上，請提前通知我們。
  
• 遲到 10 分鐘以上，服務時間將照常計算，不作補回 。
• 遲到 20 分鐘以上，本店有權取消該次服務，且不作退款 。
• 孕婦服務安排：我們暫不接待孕婦，建議選擇其他專為孕婦設計的放鬆療程，或待產後再來體驗我們的專業頭療 。

📌 請細閱以上預約須知，如有任何疑問，歡迎聯絡我們！💖

Booking Guidelines 🔔

• After submitting your booking, you will receive a confirmation email.
• A reminder message will be sent via WhatsApp the day before your appointment.
• No refunds will be provided once the booking is confirmed.
• To cancel or reschedule, please notify us at least one day in advance during our business hours (11 AM - 9 PM).
• Canceled bookings can be rescheduled within 30 days; after this period, the booking will be forfeited with no refund.
• No-shows will not receive a refund.
• If you are running more than 10 minutes late, please notify us in advance.
• If you are 10+ minutes late, your session time will still be counted as scheduled, with no extension.
• If you are 20+ minutes late, we reserve the right to cancel the appointment with no refund.
• Pregnancy Policy: We are currently unable to accommodate pregnant clients. We recommend choosing pregnancy-safe relaxation treatments or visiting us after childbirth to experience our professional scalp therapy.

📌 Please carefully review these booking guidelines. If you have any questions, feel free to contact us! 💖